Safeguarding
Maintaining the safety and protection of the communities with whom we work and of our staff is of primary importance to Concern.
Read our 2023 annual report
Concern's objectives, activities and achievements in 2023 can be found in our new annual report.
Read the report
Knowledge Hub
Evidence-based learning, evaluations, research, guidance, manuals, tools and programme updates.
Codes and policies
Why they are important? Our codes and policies shape our organisation as a whole and ensure that we are always staying true to our values. They make up who we are and ultimately make sure that we are being the best that we can be.
All of the work that we carry out is guided by a series of codes and policies which are strictly adhered to at all times.
The following documents refer to our overseas, staff and fundraising procedures. They enable us to carry out the life-saving work that we do in a fair, honest and respectful manner. These guiding documents are vital in helping us to achieve our mission of combating extreme poverty.
Nutrition Advisor Dawit Hagos with System Director Hasina Rahman. Photo: Concern Worldwide.
Logistics advisor Graham Woodcock loads a truck with hygiene kits. Photo: Kristin Myers / Concern Worldwide.
A nutrition centre run by Concern Worldwide at Weydow, on the Afgoi Corridor, just outside Mogadishu in Somalia. Numbers of arrivals have been steadily increasing in recent weeks. as has the severity of cases of malnutrition. Photo: Concern Worldwide
Concern Worldwide staff unloading trucks ahead of food distribution in Filtu, Somali Region, Ethiopia. Photo: Jennifer Nolan / Concern Worldwide
Hasina Rahman visiting a host community at Tanjimarkhola OTP centre, Bangladesh. Photo: Tariq Adnan / Concern Worldwide.
A closer look at: our codes and policies
The following codes, policies, and guidelines are a combination of our own written codes and voluntary codes, which we abide by. Together, they ensure that we are treating one another with the respect and dignity that we all deserve.
Concern codes
Concern's Staff Code of Conduct and Associated Policies
Our Code of Conduct and Associated Policies provides clear guidance on the standards of behaviour that we expect from all of our staff, including around the issue of safeguarding.
Read the French version here: Concern Code of Conduct and Associated Policies (French)
Concern's Donor Supporter Charter
Concern's Anti-Fraud Policy
Concern's Whistleblowing Policy
Governance codes
Charities Regulator Governance Code
The Charities Regulator Governance Code ensures that we achieve our charitable objectives with integrity, efficiency and transparency.
Irish Development NGOs Code of Corporate Governance
Industry codes
Dóchas Guide on Ethical Communications
The Dóchas Guide on Ethical Communications ensures that we are accurately and fairly representing our beneficiaries in all of our imagery and messaging.
You can give us feedback on our use of images or messages by emailing: [email protected]. We undertake to reply to all emails within two working days.
Disaster Relief Code of Conduct
Core Humanitarian Standard
Fundraising codes
Face to Face Fundraising
The code of practice for Face to Face Fundraising ensures that we are maintaining the highest standard of face to face fundraising in an effective and sympathetic manner.
Charities Regulator Fundraising Guidelines
Our impact in 2023
15.5 M
people reached through our emergency response
9 M
people reached through our health interventions
2.3 M
people reached through our livelihoods programmes
